Are you open this Sunday?11:42 ✓✓
Yes. Sunday hours are 11 am to 8 pm.11:42
WhatsApp AI support, fully managed for Hong Kong small businesses
AI Customer Service Supervisor, ready to take orders from the boss
DankoChat is your company’s AI Customer Service Supervisor, ready to take orders from the boss. Give instructions on WhatsApp to change prices, tone, or policies; it shows a precise diff and waits for your confirmation. Routine support is managed for you, with urgent issue support within 48 hours.
Nothing to install. AI answers from approved information and does not guess.
Hey Chat, we close at 6 next Sunday. Update our details.11:43 ✓✓
Draft: Sunday hours change to 11 am–6 pm. Reply “Confirm” to apply.11:43
01 / DankoChatManage daily service without a dashboard login
02 / DankoChatFully managed WhatsApp bot
03 / DankoChatHK$3,800/year, all included
04 / DankoChat48-hour urgent issue support
01 / Managed by DankoChat
We handle everyday support,
you focus on key decisions
The DankoChat team organizes your information and monitors support, alerting you when a case needs your decision.
BUSINESS INFORMATION · PREPARED BY YOUR SUPERVISOR
Your supervisor organizes and checks your knowledge base.
Your supervisor organizes and checks your information. AI replies only from approved content and does not guess.
HUMAN FOLLOW-UP · YOU’RE NOTIFIED
DankoChat keeps an eye on conversations
For refunds, complaints, or missing information, we notify your on-duty team member immediately and route the case automatically.
02 / Fully managed support
Let the bot handle repeat questions,
we help watch over your service
We organize knowledge, monitor service, and send a monthly report. You keep the important decisions.
Grounded answers
Your supervisor prepares the knowledge; AI does not guess.
Your supervisor, on WhatsApp
Give your AI supervisor instructions on WhatsApp; updates wait for your confirmation.
Your on-duty team follows up
We notify your on-duty team member immediately and route important cases automatically.
Monthly report & urgent support
A monthly summary of customer service quality and reply records; urgent issue support within 48 hours, including weekends and public holidays.
03 / Clear pricing
DankoChat fully managed bot
HK$3,800 per year for fully managed service. Meta charges official message fees directly.
DankoChat WhatsApp Bot · Fully managed
HK$3,800/ year
Includes 3,000 AI replies per year
HK$1 per additional reply, deducted from prepaid balance. Top up HK$500 for 500 replies / HK$1,000 for 1,000 / HK$2,000 for 2,000. Balance never expires; unused balance is refundable.
Try it on WhatsAppIncludes knowledge setup and testing, daily knowledge-base updates (AI proposes changes from conversations each day; they take effect only after your WhatsApp confirmation), a monthly quality report, and basic support.
During the promotion, technical setup and AI knowledge import are free. After the promotion, pricing is quoted based on each customer’s needs.
Optional application handling fee for Meta’s official connection process: HK$3,500 one-time (you can apply yourself)
You pay Meta directly for official WhatsApp message fees. No DankoChat markup.
A part-time WhatsApp support hire can cost HK$50,000 or more a year; DankoChat is HK$3,800 for the year.
Only delivered AI replies count. Annual fees are non-refundable once paid.04 / Frequently asked questions
Frequently asked questions
How quickly do you respond to service issues?
We commit to respond to urgent support issues within 48 hours, including weekends and public holidays; important cases receive human follow-up notifications.
How long does setup take?
About 5–7 business days, depending on Meta’s review and how quickly you provide all required information.
Can I keep using the same number in the WhatsApp Business App after launch?
No. The same number cannot connect to Cloud API and sign in to the WhatsApp Business App at the same time. Signing in by mistake disconnects the API immediately and stops AI replies; reconnection fees may apply. See the service agreement.
Are there any hidden setup fees?
No hidden fees beyond published prices. Technical setup and AI knowledge import are free during the promotion. The optional application handling fee for Meta’s official connection process is HK$3,500 one-time; you can apply yourself. Official Meta message fees are paid directly to Meta; DankoChat adds no markup.
Can I ask the AI Customer Service Supervisor to update information?
Yes. Give it instructions on WhatsApp to change prices, tone, or policies. It shows a precise diff and waits for your “Confirm” reply before anything takes effect.
Will the AI Customer Service Supervisor change things on its own?
No. It never changes knowledge or policies on its own; it always shows a precise diff for your confirmation before an update takes effect.
When does your team step in?
For refunds, complaints, or missing information, we notify your on-duty team member immediately and route the case automatically.
Who follows up with customers?
Your own team. An administrator adds employees in the dashboard, and employees check in for duty on WhatsApp with /onsite. Important cases are routed to an on-duty employee. DankoChat routes the case; it does not reply on your team’s behalf.
How are the 3,000 replies counted?
The annual plan includes 3,000 AI replies per year. Additional replies cost HK$1 each and are deducted from your prepaid balance. Only replies confirmed as delivered by Meta count; human replies and failed sends are excluded. Prepaid balance never expires, and unused balance is refundable.
Start with DankoChat managed service
Give routine questions to AI,
let us watch over everyday support.
Share a company document and WhatsApp details. The DankoChat team handles setup, testing, and knowledge preparation.
Try it on WhatsApp